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Kimberley and Deanna are fabulous, kind, experienced and knowledgeable. They have worked with many rescues so they have worked with many animals who aren’t your typical house pets, and know how to handle problems if they come up. My kitty baby was an abused rescue and after meeting them I was confident he would be safe with them. First time in 8 years he has left my home. So rather traumatic. He’s back now and sailed thru with flying colors due to their care. I can solidly recommend them. Rover, the company I’m fairly peeved with. My registering had a problem that I was up the entire night attempting to solve. The computer was actually more helpful than the people I attempted to use chat with who only kept repeating the same rote phrase that didn’t solve anything and took several hours for the first reply. Rover has absolutely no way to directly contact a live person by phone when a critical problem is not being solved. I Had to have my cat settled by 7 am or I would have no place to put him safely in this very warm heat while management bombed the apartment complex. Rover has some work to do on customer service backup when their rote systems don’t work. This was NOT a fun experience not to mention tinged with desperation and no time left for alternative solutions after I had list my previous solution at the last minute.
Stephanie was wonderful for my cats. This is the first time I had to leave my diabetic girl and Stephanie took great care of her, and our other cat. She wasn’t sick or showed any signs of distress when we got home, which usually happens after a trip to the vet. It’s so much nicer and more calming for your cats to be able to stay at home during your absence. It’s worth every penny for piece of mind. I will definitely use her if I need to go away again.
Love Mackenzie! Did such an amazing job sending me updates and giving my cat all the. Attention he wanted! Totally recommend this amazing lady to watch your animals. They will be well taken care of!
Alfha is the best, she takes the best care of our buddies and gives us good updates. She goes above and beyond every visit - she noticed that our cats favorite toy was falling apart and brought them a new one!
Stephanie was great! Our kitties can be a little difficult at times but I felt at ease knowing she was keeping an eye on them, it's her attention to detail that I loved the most. You can tell she truly cares about animals and wants them to be comfortable while in her care :) please use her for all of your Rover needs!
Leslie is so great! She fed and administered meds to our two kitties for four days while we were away on a trip. We could tell right away at our meet & greet that she is very good with animals. Even our normally shy / skittish kitty came out of the back room and went right up to Leslie to greet her. When we got home my wife commented on how good our one kitty who receives meds looked, and they both were happy and relaxed; none of the complaining ‘I’m mad because you’ve been gone!’ Meowing that we used to get upon returning. Thank you, Leslie! Highly recommended, and we definitely will be booking her again if we can!
Linzee continues to be such an amazing help taking care of our fur babies for my wife and I when we travel. The peace of mind we have with her is priceless! Highly recommend !
My second time working with Nicole, and she was absolutely amazing looking after my kitty for a week and a half while I was out of town! She took extra care, and was very communicative throughout the whole process. Will definitely rebook!
Jasmine once again was phenomenal! This away time was stressful because I was out of cell service for a few days. Jasmine has sharp eyed and saw I missed scheduling some of Harper’s usual check-ins after I’d already left and messaged me before I was blacked out so that I had time to book the additional slots! Rain or shine she took fantastic care of my Harper! It brought me a lot of joy as I was scrolling through her updates and photos as I exhaustedly made my way through the airports on my way home. Jasmine is my go to for taking care of Harper when I leave home. Harper was obviously excited to see me when I got home but was even less excitable than even when I get home from a long work day and that speaks volumes to the care she received after I was away for a week!
We're never stressed about the cats when we travel, because we know Morgan and Jeannette will take great care of them! Plus, we always get the Rover card updates with pictures of the cats enjoying play time and attention.
As always, Xianna took wonderful care of my kitties! She paid extra close attention to one of my cats because she was experiencing some GI issues. I really appreciated the specific updates on her status while I was away. Thanks so much, Xianna!
Martha was amazing! She is responsive, responsible, and incredibly kind. My kitties warmed up to her really quickly and loved playing with her and getting pets from her. I always worry about the cats when I am away, but not this time. Martha put my worries to ease, sent pictures every day and was typically a few minutes early to each visit. If you are looking for a pet sitter, I highly recommend Martha. I know my kitties are going to miss her.
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