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Our first time with Kristina and just one drop in visit so far, great communication and clearly she loves cats!
From the beginning, Khyli was welcoming and showed genuine concern for my kittens. They're 9 months old and had not been anywhere since I adopted them 7 months previously. During the booking time when she had my kittens, Khyli was patient and provided explanations of how my kittens were doing. She sent pictures and videos. The reason for a 4 ranking instead of 5 was that Khyli would not let me see where she was keeping my kittens. Although it looked fine from the pictures and videos, I wish she'd said in the booking information that for security reasons, she would not let me see the apartment where she was keeping my kittens. Hearing that, I would have selected someone else. Because I was flying out that day, I had to leave them with Khyli during an outside the car transfer and hope they'd be ok. They were, but that's the reason I won't book with Khyli again. Again, my kittens seemed to be taken care of, but from now on, I won't book without visiting the home prior to the booking date.
I took an extended/long-distance trip in December and this was the first trip I've ever taken without my cat. I was quite anxious to leave him home alone, especially with the recent passing of his cat sibling. I booked drop-in visits with Rachel and she was great! I really appreciated the time that she spent with my cat. I could tell that she was very attentive and caring toward him. I also loved the selfies/pictures she sent during most of the drop-in visits. I could tell that he was happy having a visitor! Rachel also offered to drop-in on an additional day if my flight was cancelled, which was very kind. And after a long day of traveling, I came home and did not have to throw out any litter/trash, as she had taken care of it already--which I also really appreciated! I plan to book with Rachel again if I take any future trips. I highly recommend her!
Aicha was wonderful. We have a cranky fearful cat, and she not only looked in regularly on our Zola but she went the extra mile to patiently befriend her. We received regular pictures and updates and never had to worry for a minute. Completely wonderful!
Thank you so much for taking care of our baby Aston! We couldn’t be more happy 😊
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