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Matt was responsive and accepted the booking within minutes. The first visit went fine and I got an update with a photo of my pet. The second visit was scheduled for 7:30am and by 8:30 I still hadn't heard anything so I called and left Matt a voicemail. I didn't hear back for 40min and was worrying the whole time that my pet wasn't going to be taken care of and I couldn't get a hold of Matt. When I heard back, Matt was apologetic and shared that he had a family health issue through the night that caused him to oversleep. This visit ended up happening 2 hours late. I understand that sometimes things happen and I feel for his family, however, I was relying on him to care for my pet. This could be a fluke, but I won't be booking with Matt again.
Dorjee has been wonderful with our pug Olive. We are very happy with her reliability and the quality of care she provides is unsurpassed by any other sitter we’ve hired. We highly recommend her and so appreciate her flexibility!
So grateful to Thomas for keeping my cats so happy and healthy whenever I am away! He is incredibly conscientious, caring, and a great communicator.
Brianna apparently speaks “cat”! I say that because my anxious kitty doesn’t usually warm up so quickly with someone new. The good vibes continued throughout the 5 days under her care. Brianna sent messages on how each visit went, along with wonderful photos. I imagine Bri could work well with any pet!
Lukas was wonderful with our two cats! We always got plenty of pictures and updates about our kitties so we knew they were in good hands! Thanks Lukas!
Hazel was great! She did drop-in visits for my cat. She was a great communicator and sent many pictures. My cat can be a little crazy, but I could tell that Hazel is very comfortable with cats.
Jessica was wonderful as always, but this time was especially amazing as we had our first big snow storm and she made sure that despite the weather that she made it here to take care of our little kitty while we were away. So grateful to have her!
Annika was really wonderful looking after our two cats. She was super easy to communicate with, professional and friendly and sent lots of pictures of our cats which was really reassuring. When we got home our cats were relaxed and happy and had clearly had a lovely time. I highly recommend Annika! Thank you for looking after our family.
Hallie is the best! Our kitties were happy and obviously well cared for when we returned from a long weekend trip. Hallie goes out of her way to keep us updated with detailed check ins and beautiful photos of our furbabies. She’s a knowledgeable and experienced pet sitter and we can’t recommend her highly enough!
Grace was super friendly and enthusiastic about giving my cat the best care possible. She communicated well before and during the booking. My kitty has asthma and needs to be given her inhaler twice a day. This can be a bit intimidating to some, but Grace was willing to learn and ask questions. She did have some difficulty reaching the goal number of breaths with the Aerokat, but it's impossible to know the cause. I didn't have her practice using the Aerokat during our meet-and-greet, so she was on her own the first time using it. Also, there are days when Josie is fussy and I also struggle to get the full 10 breaths in. When she had trouble reaching 10 breaths, she reached out to me for recommendations. This is the most I could ask for. The note on her final visit simply stated that Josie was doing well and had been taken care of (she did include pictures). I like when a bit more detail is included. Overall, she truly cared about my kitty, followed directions well, sent pictures every visit, and reached out when she needed help. While I do wish that she had written a bit more in her updates and had more success with the inhaler, I don't think this should affect her rating as I could've asked for more detail in updates and done more training with the inhaler. I would book with her again.
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