Pet Sitting in New Salem

Kiersten is great with my dog and very kind and friendly. She is always willing to help out and he looks forward to seeing her every week. Highlight recommend

Natalya was very caring of our cat Percy, and made time to play with her and send lots of updates. She also was very flexible and attentive during schedule changes due to a winter storm, including coming in the late evening when the roads were clear. Natalya was a great communicator with me and I would absolutely request her again and recommend her!

Mickala did a great job caring for our two senior cats! Communication was excellent with thorough updates each day. I appreciated the attention to detail and how highly dependable Mickala was. Thank you!

Grace was super friendly and enthusiastic about giving my cat the best care possible. She communicated well before and during the booking. My kitty has asthma and needs to be given her inhaler twice a day. This can be a bit intimidating to some, but Grace was willing to learn and ask questions. She did have some difficulty reaching the goal number of breaths with the Aerokat, but it's impossible to know the cause. I didn't have her practice using the Aerokat during our meet-and-greet, so she was on her own the first time using it. Also, there are days when Josie is fussy and I also struggle to get the full 10 breaths in. When she had trouble reaching 10 breaths, she reached out to me for recommendations. This is the most I could ask for. The note on her final visit simply stated that Josie was doing well and had been taken care of (she did include pictures). I like when a bit more detail is included. Overall, she truly cared about my kitty, followed directions well, sent pictures every visit, and reached out when she needed help. While I do wish that she had written a bit more in her updates and had more success with the inhaler, I don't think this should affect her rating as I could've asked for more detail in updates and done more training with the inhaler. I would book with her again.

Our cats love Amad. He is great.

Incredible team always reliable. We never worry about our pets while we are away and they love Shea and Damien. We know they receive the best care and lots of caring attention.

Though the drop-in visit wasn't successful, James and Reichel were fantastic through the entire process. After the first meet and greet on Monday Reichel came by again on Friday, on her own time and at her suggestion, just to try to make Dessa more comfortable. Well, Dessa is an 11ish year old German Shepherd who was found as a stray a year ago, and it's only been a month since I adopted her (from SC to MA). She's still settling in at home, tentative but usually eventually okay with strangers. Friday's quick visit went great, but today she wasn't up for something unfamiliar, and that's understandable. If she gets more comfortable with people over time, I will 100% return to James and Reichel when needed. Excellent communication all along the way, and they truly understood and cared for Dessa, even though she wasn't nearly so friendly in return 😆

Ria is truly the best. She is incredibly communicative, friendly, and attentive to Lily’s needs and clearly has a love for all pets and animals. One of the things I love most about booking Ria is how many lovely photos she takes of Lily during her visit. It’s truly so fun when I’m away from home to see (love to look at them with my husband or family/friends I may be visiting with) and know Lily is in great hands. I seriously can’t recommend her more, I’m so lucky whenever Ria is available to watch Lily. Thanks so much Ria for everything!!