Pet Sitting in Rowe

Lenona was AMAZING! My dog was sick when she did drop ins and she gave detailed updates for me when I was worried at work. I can tell she really cared about my dog and wanted to take care of her. She went above and beyond and I am extremely grateful for her.

Matt was responsive and accepted the booking within minutes. The first visit went fine and I got an update with a photo of my pet. The second visit was scheduled for 7:30am and by 8:30 I still hadn't heard anything so I called and left Matt a voicemail. I didn't hear back for 40min and was worrying the whole time that my pet wasn't going to be taken care of and I couldn't get a hold of Matt. When I heard back, Matt was apologetic and shared that he had a family health issue through the night that caused him to oversleep. This visit ended up happening 2 hours late. I understand that sometimes things happen and I feel for his family, however, I was relying on him to care for my pet. This could be a fluke, but I won't be booking with Matt again.