Dog Boarding in Summer Hill

Caterina is so warm and hospitable. You can tell she loves taking care of our pups! She is very organized and specific so that things run smoothly and the dogs don’t get stressed. They have full run of a part of the house and get lots of opportunities to play together outside or take a walk, she says. The “meet and greet”was new to me, but I see the value. Caterina tuned into Bogie from the start. TIP: It would be helpful if ROVER and/or the pet sitter specified the TIME WINDOWS for dropping off and picking up. Also is the “daily” charge for EACH NIGHT or for EACH 24-HR period? ALSO when a person requests “3 nights” (or days), it is the practice of hotels is to CHECK OUT on the FOURTH ONE BY A CERTAIN TIME. ROVER really caused me angst when they messed up my request for THREE NIGHTS and Kyle scheduled pickup BEFORE the third night. The SITE IS VERY “UNFRIENDLY” about modifying a booking. I was desperately trying to figure it out for over an hour and then I texted Caterina and she said I could have just contacted HER! What a waste of my time and a lot of frustration. ROVER NEEDS TO FIX ALL THIS. I can’t recommend it the way it is now. I was beside myself two days before my vacation trying to get things corrected. Pickup and Drop off times were never specified. People picking me up for the trip had to change their time. It would have been helpful if I knew what kind of window I had w/ pet sitter. HAD TO DRIVE an EXTRA 80 mins that morning, then jump in car and go the 6 hrs north right by her place. Found out (after the fact) as early as 4am was good. WISH I HAD KNOWN!! Not sure where it is written… I wish it was specified somewhere; it would eliminate much unnecessary back and forth texting to get the logistics down.

Susan was so good to my dog Bear. He settled in under her care much more quickly than he has at other times with dog sitters. I felt very comfortable leaving him for a number of days knowing he was in such caring hands.

Ashley and her family took very good care of our dog and we got updates with photos every day without fail. Our dog definitely looked very happy with them and was fed and treated well. We will definitely be booking with Ashley again if we need to go out of town!

Destiny took amazing care of my 3 year old golden retriever! She was extremely communicative and sent lots of picture updates! I felt reassured that my dog was in great hands.

Penelope and Hamilton’s second time and they love it from the pictures we receive regularly. We don’t even think about them until Alex sends a picture…then we feel bad we didn’t think about them. 🤭That’s how comfortable we are.

Great communication and care, our dog clearly got tons of attention and exercise. Thank you!

Our dogs had such a great time! They're really happy to visit Robert and Eileen and Huckleberry and Sydney and Finn, and have gotten to feel very comfortable with them. We're just so lucky to have connected with these wonderful people :-)

Our dogs had a great stay with Aaron and Kaylee. Our puppy and our older dog both have specialized needs and they met them without question! It was great to know that someone was with them at all times and to come home to happy pups!

Mary did a great job taking care of our Stella! The pictures and videos she posted kept us well informed of our pet having a great time. It made the trip much more enjoyable, knowing our girl was in such good hands! Thanks agin Mary for all you did for Stella!

Another wonderful stay with Megan! Our Remy and her Remi have become the best of friends. It’s clear that Remy is treated like part of the family whenever she stays there, which gives us great peace of mind. We always know she’s in good hands. We will definitely be booking with Megan again in the future and highly recommend her!

So happy to have Andrea to watch our dog. She is lovely and kind, has clean house, and is really truly a dog lover. Will definitely book again 👍

Rose was wonderful! She kept my dogs longer when my flight home was delayed. My girls loved getting to play in her fenced in yard. Bonus: she takes amazing pictures of your pets!

This was my first time boarding my dogs and Ellen made everything very easy. My dogs were happy and seemed quite co.fortable with her when I came to pick them up. I will absolutely book again.

Max & Kyle we're INCREDIBLE to work with. They were responsive, easy to communicate and schedule with. They sent us videos of our puppies having a blast. We so look forward to future bookings with them and would recommend with all 8 paws! 🐾

Megan is awesome! Really responsible and responsive. My pup had a great time and was well cared for.

Laura was wonderful with my dog Bodhi. He is an older small 20 lb dog and very fearful, and needs medication at night. Laura made him feel comfortable and safe and took excellent care of him. He had fun with other dogs there for doggy daycare during the day, and boarded with Laura for a long weekend. I will definitely have Laura watch Bodhi again in the future. I highly recommend her!