Dog Boarding in West Springfield

What solidified my complete satisfaction as a first timer with Rover.com and Gail was when I went to pick up my dog, Jack....he happily greeted me but he also would go back to Gail for some stroking and loving. A dog would not do that if he was abused. Your daily photos eased my anxiety of leaving my pet in the care of someone I did not know. Thank you, Gail. I sincerely appreciated that. I look forward to hiring your services again.

Miguelina took great care of my little pal. I got daily updates while traveling, and he seemed to get on well with her two dogs. No problem keeping my special refrigerated food. A good boarding for my pup!

Cheryl and Gustavo provided outstanding, loving care to our dog Lulu. They kept us up-to-date on what and how she was doing with pictures and messages. Lulu is afraid of rainstorms and thunder, and Cheryl and Gustavo provided her a loving environment and provided extra attention so she would be more comfortable and not so afraid. Also, our return time was a bit up in the air since we were returning from NYC after having packed and moved our daughter from there, and Cheryl and Gustavo eased our stress by being super flexible on when we got there. Communication was key. Every step of the way, Cheryl and Gustavo were on point in communication which made everything so much easier. Can't wait until our next booking in a couple weeks. We know our furbaby, Lulu, will be so well cared in a loving home.

Veronica was very responsive and took really good care of our fur baby. We received pictures and updates and will definitely book with her again! She even accomidated us when our flight was delayed and we are so appreciative of her! Thanks Veronica...6 stars!!!

Eddie had a wonderful stay with Jona! She was very communicative, sent lots of picture and updates! Eddie had a great time playing with other pups at Jona's and going on many walks! I would definitely send Eddie back to Jona's in the future!

Carlos is fantastic- he took excellent care of our pup for 10 days. She had several daily walks, time outside sunbathing and enjoyed the company of Sasha and several other friends. Carlos provided multiple updates each day with lots of photos (and he is an excellent photographer!). We would be happy for Carlos to watch our dog again!

Tamara took wonderful care of my Reggie, and she kept me informed with pictures and comments of Reggie's stay. When I first brought her over, Tamara took time and listened carefully to feeding and other habits of Reggie, and she let me know how Reggie was adjusting to her new sitter's place. Reggie was well looked after, and I felt at peace knowing that Reggie was in good hands.

Marcela has been such a great caregiver to our mini goldendoodle puppy. She is a great listener, is super kind, and our pup was so comfortable and happy in her home during her few day boarding stay. We have already rebooked our puppy for boarding! Marcela truly is a dog whisperer and are so grateful to have been connected with her. ♥️

We love Vincent! Have rebooked with Vincent multiple times for quick out of town trips, and I know Ollie is in great hands! Super friendly and flexible. He takes such great care of Ollie, and sends great updates.

We have used Michelle more than 5 times now and each time our dog Luna loves her stay. The other dogs are always friendly and Michelle works extra hard to make sure that Luna eats her food even when she is feeling anxious. We will keep coming back and recommending her to other friends with dogs!

Such a great family to meet and take care of my dog while I am away! David was very responsive and provided many pictures during the stay. We were delighted to see my dog was having such a great time with the family!

Amie was amazing, yet again! She took amazing care of my little guy and made sure to update me for the duration of his stay. We are so grateful! THANK YOU AMIE!!

Awesome job! Beautiful family. Took great care of Raven. Would absolutely rebook.

Our flight got severely delayed and Michelle was incredibly flexible in working with us. Our dog absolutely loves her and her family, we will miss everyone when we move!!

Henry clearly cares a great deal about the dogs in his care. My two pups were happy and clearly loved Henry. I was impressed with his ability to walk four dogs together. I would highly recommend Henry to anyone who wants peace of mind while their precious pups are in his care.

Katherine and Marc were great and took such good care of our pup. They are so quick to respond to any questions and kept us updated with pictures and texts. They treated our dog as one of their own and we felt completely comfortable the entire time we were away knowing she was in great hands. Highly recommend!

Ann and Richard are dog lovers, they took our two dogs into their family and loved on them as we would. As first time users of Rover, and the first time for our 2 dogs to be boarded away from home, we were apprehensive about their stay. Ann and Rich could not have been more understanding, and did everything to make us feel better about leaving our babies in their care. We had pictures every day, and our dogs had an absolutely wonderful time at their home. Outstanding experience in every aspect. Will be reserving again for our future travels.

One of the kindest and most accommodating dog sitters I’ve ever worked with. I couldn’t be happier with the exceptional care she and her husband provided for my pup. Their communication was outstanding, prompt, warm, and reassuring. They sent me plenty of photos throughout the stay, which I truly appreciated, as it gave me peace of mind knowing my dog was happy and well looked after while I was away. Their own dog, Love, is an absolute sweetheart; she’s beautiful, well-mannered, and a perfect friend for my pup. Thank you both so much for everything!

Kristi and her family were so kind and welcoming! She sent us pictures of Jinnie every day, and he looked so happy and comfortable in every single one. Kristi was also very flexible and understanding when I had to change my drop-off and pick-up times, which I really appreciated. I especially loved how thoughtful she was about making sure Jinnie felt comfortable with her dog, Loki. She introduced them carefully and kept them separated at first, as well as from another dog she was watching, which made me feel much more at ease. Jinnie must have had such a great time with Kristi and her family because he looked happy, healthy, and completely comfortable when we picked him up. We would definitely have Jinnie stay with them again! Highly recommend! ❤️